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TERMS & CONDITIONS

Please read these terms and conditions of use carefully. use of this site indicates your agreement with them.

WiseAcc Group Pty Ltd
respects your privacy and the confidentiality of information provided by you.

Prior to use of our website

Do not use this website unless you have read these terms, and accept that they will govern your right to use and access our website and all the documents, links and information contained on it. By using this site, you signify your continued acceptance of these terms of use. We reserve the right to change, modify, add or remove any part of these terms at any time. Please check these terms regularly prior to using our website to ensure you are aware of any changes. We will try to highlight any significant or substantive changes to these terms to you where possible. If you choose to use this website then we will regard that use as conclusive evidence of your agreement and acceptance that these terms govern your and WiseAcc Group rights and obligations to each other.

Amendment of terms

WiseAcc Group reserves the right to change these terms and conditions of use at any time and those changes shall take effect in respect of all subsequent uses by you of the website. You should therefore check these terms every time you use the website and only if you accept these terms should you proceed using this website. We will try to highlight any significant or substantive changes to you where possible but it is your responsibility to read the terms each time you use our site.

Consult your legal adviser

If you are unsure as to any of the terms or any of the information or how it applies to your specific circumstances than you should consult your legal adviser (solicitor, barrister, paralegal etc). The information we provide on and through the website must, by necessity, be general and may not cover every situation that might arise. You should therefore consult a legal adviser for any specific problem that you might have or if you are unsure or do not understand any of the information on the website.

Limitation of liability

It is an essential pre-condition to you using this website that you agree and accept that WiseAcc Group is not legally responsible for any loss or damage you might suffer related to your use of the website, howsoever arising. Your use of this website is at your own risk. WiseAcc Group is not responsible for any loss or damage you may incur, however it may arise by use of this website or related links.

Links to other websites and information

WiseAcc Group may from time to time provide on its website links to other websites and information on those websites for your convenience. This does not necessarily imply sponsorship, endorsement, or approval or arrangement between WiseAcc Group and the owners of those websites. WiseAcc Group takes no responsibility for any of the content found on the linked websites. Our website may contain information provided by third parties for which WiseAcc Group accepts no responsibility whatsoever for information or advice provided to you directly by third parties. We are not providing any advice nor do we take any responsibility for any advice or other goods or services purchased or received by you from those parties in this regard, for which the third party shall be wholly responsible to you.

Important disclaimers

WiseAcc Group absolutely disclaims all warranties, expressed or implied, including, but not limited to, implied warranties of merchantability and fitness for any particular purpose. WiseAcc Group gives no warranty that our website or it’s server is free of viruses or any other harmful components. Whilst we, at all times endeavour to have the most accurate, reliable and up-to-date information on our website, WiseAcc Group does not warrant or make any representations regarding the use of any link or information on its website or as to their correctness, suitability, accuracy, reliability, or otherwise. The applicable law in your jurisdiction may not permit these exclusions, particularly the exclusions of some implied warranties. Some of the above may not apply to you but you must ensure you are aware of any risk you may be taking by using this site and its products. It is your responsibility to do so.

Prices

Prices quoted on our website are listed in Australian dollars, excluding applicable taxes.

Your privacy

WiseAcc Group understands the importance of privacy. We have adopted this privacy policy as we recognise the rights of our clients and others to keep their personal information private. This privacy policy covers WiseAcc Group’s treatment of personally identifiable information that we collect or hold. WiseAcc Group has undertaken to comply with the national privacy principles contained in the Privacy Act 1998 in dealing with personal information.

In this policy, “personal information” means information or opinions about an individual whose identity is apparent or can reasonably be ascertained from the information.

The information we collect

In the course of doing business, WiseAcc Group may collect information about its clients or potential clients such as:-

  • names;
  • addresses;
  • company;
  • telephone numbers;
  • bank details
  • tax information
  • credit card information; and
  • email addresses

depending on the nature of the transaction with us.

Any information that personally identifies you may be used by WiseAcc Group to:

  • inform you about products and services;
  • improve the products and services we offer; and
  • otherwise better meet the needs and preferences of our clients.

It should be clear why the information is being collected each time you are asked. For example, being asked to supply an address so a product can be shipped to you.

We will not collect from you any sensitive information revealing your race, ethnic origin, political opinions, religious or philosophical beliefs, trade union memberships or details of health or disability. Exceptions to this include:

  • where you have given express consent to WiseAcc Group to do so;
  • the use of this information is authorised by law or is considered reasonably necessary to enforce the law; or
  • when the information is necessary for the establishment, exercise or defence of a legal claim.

Web logging

When you look at this website, our Internet service provider makes a record of your visit and logs the following information for statistical purposes – the user’s server address, the user’s top-level domain name (for example .com, .gov, .au, .uk etc), the date and time of visit to the site, the pages accessed and documents downloaded, the previous site visited, and the type of browser used.

No attempt will be made to identify users or their browsing activities except, in the unlikely event of an investigation, where a law enforcement agency may exercise a warrant to inspect the Internet service provider’s logs.

We will only record your email address if you send us a message or fill out a form on our website. It will only be used for the purpose for which you have provided it and will be added to a mailing list unless you request that this not occur. We will not use your email address for any other purpose, and will not disclose it, without your consent.

How we use your personal information

In general, our policy is that we only use or disclose personal information for the purpose that was specifically or reasonably apparent at the time of collection or otherwise as set out in this Privacy Policy.

Generally, we will only use and disclose your personal information:

  • To establish and maintain your relationship as a client of WiseAcc Group, including providing you with newsletters, reports and other relevant information;]
  • To provide the services that you have requested from WiseAcc Group or to answer any enquiry that you may have;
  • To advise you of training events, seminars or promotions;
  • For direct marketing of products or services or new developments that we think may be relevant to your organisation.

However, in these circumstances, we will provide an express opportunity when we contact you to decline receiving from WiseAcc Group specified marketing communications via an opt-out mechanism;

To third parties where they are providing specialist services, which you have requested and WiseAcc Group cannot directly provide.

Disclosure of personal information to third parties

WiseAcc Group may be required by law enforcement or judicial authorities to provide personally identifiable information to the appropriate governmental authorities. If such a request is received, we will provide this information upon receipt of the appropriate documentation.

Personal information collected may be disclosed to third parties by WiseAcc Group, for example:

If you are informed at the time of collection of the information that such a disclosure may take place;

For purposes related to the purpose for which the information was collected, for example, to complete a transaction on your behalf or provide you with a service that you requested;

In some cases, we contract with other companies to perform services for us.

Examples of this include:

  • sending mail, faxes and emails;
  • processing orders; providing marketing support;
  • deliveries;
  • market research;
  • debt collection agencies and storing back-up copies of our databases.

We will provide them only with such information about you as they need to perform their services, but we will impose strict requirements of security and confidentiality on them in how they handle your personal information. Also, they will not be permitted to use information about you for any purpose except to perform the services we have asked them to provide.

We may share information about you with other business units across our group of companies so we can provide you with products and services you have requested, and in order that they or WiseAcc Group can bring you information about other products and services. We will require these other related companies to agree to strict conditions governing how this information will be used.

Access and correction to information we hold about you

Where practicable you will have access to the information that you provide to us and can change personal information that is out of date or inaccurate. We may charge a reasonable amount for providing access. You may request this information by writing to:

Bayview Tower Level 2 , 1753 Botany Rd, Banksmeadow , NSW , 2017 or sending a message to us via our Online enquiry form or at hello@wiseacc.com.au

Exceptions to this include:

where providing access will provide a serious threat to life or health of any individual or pose an unreasonable impact on the privacy of an individual;

your request for access is frivolous or vexatious;

where information relates to existing legal proceedings between WiseAcc Group and you; or
where providing access would be unlawful or may prejudice an investigation of possible unlawful activity.

Security of your information online

Data transmission over the Internet cannot be guaranteed to be 100% secure. While we will strive to protect your personal information from misuse, loss and unauthorised access, we cannot guarantee the security of any information you transmit to us or receive from our online products and services. These activities are conducted at your own risk.

We will take reasonable steps to keep secure any personal information that we hold and to keep this information accurate and up to date. Personal information is stored in a secure server or secure files.

Changes to these policies

WiseAcc Group may amend this privacy policy from time to time by posting the amended version on our website.

Whole agreement

These terms and conditions represent the whole agreement between you and WiseAcc Group concerning your use and access to this website and information on it. No other term is to be included in the agreement except where it is required to be included by any legislation. All implied terms except those implied by statute and which can not be expressly excluded are hereby expressly excluded.

Exclusion of unenforceable terms

Where any clause or term above would by any applicable statute be illegal, void, or unenforceable in any jurisdiction than such a clause shall not apply in that jurisdiction and shall be deemed never to have been included in these terms and conditions in that jurisdiction. However, if any clause above is legal and enforceable in any other jurisdiction, it shall continue to be fully enforceable and part of this agreement in those other jurisdictions. Any deemed exclusion of any term pursuant to this paragraph shall not affect or modify the full enforceability and construction of the other clauses of these terms and conditions.

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